Quote:
Originally Posted by HarryT
Given the minor nature of the bugs which have showed up, would you really rather that the release of the product had been delayed for several months to fix them?
|
If it takes months to fix these bugs, they are definitely not minor.
I would not consider all of the bugs as minor anyway. Missing page numbers, bookmarks not working, no way to sort books in the library, unreliable battery indicator, no indicator at all if you are reading a book and some more - well, these are not minor bugs, they are mediocre at best.
And again - if it really takes months to find out and fix these things, I would rather they have waited a little bit longer and presented a (almost) bug free product to their customers. €350 is a lot of money. $350 is much less but still a lot of bucks. This should be considered when we speak about "minor" bugs.
But I tell you something. Two years ago I bought one of the most expensive digital satellite receivers available. I wanted a long lasting and reliable product. I chose a well established brand and paid big bucks. What I got is a box of bugs - literally. It is really amazing what that thing can do when it comes to broken software and bad programming. I emailed the company two pages full of bug descriptions. They did not even bother to reply neither do they have had any firmware updates in a year.
Would I really rather that the release of that receiver had been delayed? Yes, certainly. Same with Cybook, though the bugs there are nothing compared to the ones I find in that receiver.
For €/$350 I really expect better quality. If we report bugs to Bookeen, we are doing the work they should have done long before.
Alan