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KariMatti · 01-15-2011, 06:20 AM

Hello, I got a Bookeen, Cybook Orizon as a christmas present. A very good present, that I had hoped for. But alas, as I downloaded Adobes Digital Editions for the first time, somehow I must have skipped the Bookeen ID activation process. Now I am unable to open purchased eBooks from my Bookeen as I get a message "Error - Impossible to open document...". And I can see from the settings that the device´s ID is not activated. I deleted the ADE-software from my PC and reloaded it, but it used the previous ID (my email address) and the problem was not solved. Has anyone else faced the same problem and what is the solution? Please help me dear users.

01-15-2011, 06:20 AM	#1
KariMatti Junior Member Posts: 1 Karma: 10 Join Date: Jan 2011 Device: Cybook Orizon	New Cybook Orizon owner having problems Hello, I got a Bookeen, Cybook Orizon as a christmas present. A very good present, that I had hoped for. But alas, as I downloaded Adobes Digital Editions for the first time, somehow I must have skipped the Bookeen ID activation process. Now I am unable to open purchased eBooks from my Bookeen as I get a message "Error - Impossible to open document...". And I can see from the settings that the device´s ID is not activated. I deleted the ADE-software from my PC and reloaded it, but it used the previous ID (my email address) and the problem was not solved. Has anyone else faced the same problem and what is the solution? Please help me dear users.