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adfleisher · 12-31-2007, 06:14 PM

I ordered on day one, and enjoyed my Kindle enough to mothball my Sony 505 and Sony 500 without any question. But then, less than a month after recieving it, it just died. That was December 18th, and here we are just hours from the new year and my replacement still hasn't even shipped, despite assurances from support when I first called that I would have it within 7 busines days, and assurances just this week that it would ship no later than today. They can't even tell me when or if they will have a replacemet to send me now, more than 3 weeks after I called in my problem. Not the kind of support I expected on a product that was hyped so highly and looked to be a game changer in the industry.

12-31-2007, 06:14 PM	#1
adfleisher Enthusiast Posts: 43 Karma: 140 Join Date: Aug 2007 Location: Oregon, USA Device: PocketBook 360, Nook	Kindle Service sucks! I ordered on day one, and enjoyed my Kindle enough to mothball my Sony 505 and Sony 500 without any question. But then, less than a month after recieving it, it just died. That was December 18th, and here we are just hours from the new year and my replacement still hasn't even shipped, despite assurances from support when I first called that I would have it within 7 busines days, and assurances just this week that it would ship no later than today. They can't even tell me when or if they will have a replacemet to send me now, more than 3 weeks after I called in my problem. Not the kind of support I expected on a product that was hyped so highly and looked to be a game changer in the industry.