Thread: Letters rubbing off on new kindle
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Old 01-13-2011, 08:43 PM   #6
WT Sharpe
Bah, humbug!
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Location: Chesapeake, VA, USA
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Quote:
Originally Posted by Tiersten View Post
My K3 Graphite has no problems at all with the lettering on the keys and I got one of the first shipped units. Somebody said previously that their problem with the keys turned out to be dirt obscuring the lettering and not the lettering itself rubbing off. No idea if thats true or not as my keys are fine.

Do what the others have said and ask Kindle CS about it. They're generally very good at getting your problem fixed or if it isn't fixable to ship you a replacement Kindle quickly. They ship you one, you receive the replacement and then ship your old Kindle back to them.
When I contacted them about a K2 that dropped less than three feet and broke, a new one arrived the very next day. I then shipped the old one back to them at their expense. Yes, Amazon is good about things like that. Do call, or contact them via the web.
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