Thread: PI**ed at Sony
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Old 01-13-2011, 12:01 PM   #1
Tessie6
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Tessie6 doesn't litterTessie6 doesn't litter
 
Posts: 63
Karma: 112
Join Date: Dec 2009
Device: Sony PRS505
PI**ed at Sony

I purchased a prs 650 on sale for $199..., also purchased the extended service plan with accidental handling (covers replacement).
I needed to send it in for repair because the bottom plate chipped.

Well bless my soul - they won't replace it because I bought it on sale. Who knew. I thought replacement meant replacement. But no, replacement only means replacement up to the price you paid for it.

So the 650 sold for $229 and I paid $199, they will only replace the $199. They are sending me a check for $199, not a replacement 650. aaaaaaah.

So those of you who bought a prs on sale and a svc plan, beware.
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