PI**ed at Sony
I purchased a prs 650 on sale for $199..., also purchased the extended service plan with accidental handling (covers replacement).
I needed to send it in for repair because the bottom plate chipped.
Well bless my soul - they won't replace it because I bought it on sale. Who knew. I thought replacement meant replacement. But no, replacement only means replacement up to the price you paid for it.
So the 650 sold for $229 and I paid $199, they will only replace the $199. They are sending me a check for $199, not a replacement 650. aaaaaaah.
So those of you who bought a prs on sale and a svc plan, beware.
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