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Ppprrtt · 01-13-2011, 09:42 AM

I think I recall the Chapters salesperson saying they would only do exchanges and no returns (refunds).

This worries me a bit since I've have to exchange it twice already (battery life issues) and I've somewhat lost confidence in the product.

The fact this was a Canadian product was a big factor in choosing a Kobo as an ereader, but now I just want my money back. Maybe I'll try my luck with their next iteration.

Has anyone been successful in getting a refund? Any tips? I've purchased it very recently.

01-13-2011, 09:42 AM	#1
Ppprrtt Junior Member Posts: 6 Karma: 10 Join Date: Jan 2011 Device: Kobo	Returning my Kobo I think I recall the Chapters salesperson saying they would only do exchanges and no returns (refunds). This worries me a bit since I've have to exchange it twice already (battery life issues) and I've somewhat lost confidence in the product. The fact this was a Canadian product was a big factor in choosing a Kobo as an ereader, but now I just want my money back. Maybe I'll try my luck with their next iteration. Has anyone been successful in getting a refund? Any tips? I've purchased it very recently.