Thread: Hi everyone.
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Old 01-12-2011, 02:33 PM   #2
G0AT
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Posts: 201
Karma: 1937857
Join Date: Nov 2010
Location: Ottawa
Device: Kobo
My Kobo was defective out of the box (defective screen) and I was treated well and had a replacement unit in about a week. I used the online support though, not the phone support.
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