MobileRead Forums - View Single Post - No more support for kindle dx Graphite ? Too Bad

polbit · 01-12-2011, 01:18 PM

Unfortunately threads like this go down the drain pretty fast, but the main point should remain - modern devices are firmware/software updatable, and a lot/most customers expect it, especially the younger generation that uses smartphones, netbooks, etc. Please do show me one popular device that has received no updates.

By your logic, nobody should buy Kindle 3, because there have been issues reported with it. Instead everybody should wait for 3.0.FINAL and then evaluate. That makes no sense to me - you expect a new product to have some growing pains, and expect that it will be fixed. It is 21st Century, and everything runs on flash memory.

Since Kindle DXG came out close to Kindle 3, it looks like a bigger version of Kindle 3, and it MAKES SENSE for it to have same/better PDF support than Kindle 3, people will expect Amazon to spend the effort and update it.

Up to this point, Amazon has been responsive and took care of their Kindle customers well. My investment in DXG was partially motivated by the fact that Amazon stands behind their products. That's why this is so disappointing to me and a lot of other customers.

01-12-2011, 01:18 PM	#77
polbit Connoisseur Posts: 56 Karma: 29488 Join Date: Jul 2010 Location: Keller, TX Device: Kindle 4, Kindle HDX 8.9, Yoga 2 Pro	Unfortunately threads like this go down the drain pretty fast, but the main point should remain - modern devices are firmware/software updatable, and a lot/most customers expect it, especially the younger generation that uses smartphones, netbooks, etc. Please do show me one popular device that has received no updates. By your logic, nobody should buy Kindle 3, because there have been issues reported with it. Instead everybody should wait for 3.0.FINAL and then evaluate. That makes no sense to me - you expect a new product to have some growing pains, and expect that it will be fixed. It is 21st Century, and everything runs on flash memory. Since Kindle DXG came out close to Kindle 3, it looks like a bigger version of Kindle 3, and it MAKES SENSE for it to have same/better PDF support than Kindle 3, people will expect Amazon to spend the effort and update it. Up to this point, Amazon has been responsive and took care of their Kindle customers well. My investment in DXG was partially motivated by the fact that Amazon stands behind their products. That's why this is so disappointing to me and a lot of other customers.