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Originally Posted by Laurens
If this all fails, you can also try copying "instaide.dll" and "userdata.dll" from the HotSync Mgr directory to the Sunrise install directory.
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I've been struggling with the same issue. Nothing worked until I tried this.
Edit: and now that I seem to have Sunrise working, I can't seem to figure out how to get the docs to my Treo. I see the Sunrise conduit is enabled and I actually saw it take some time to upload, yet I see no docs in Plucker. Can you give me a hint what to check to make sure they are there?