jackie_w: Thanks for all your help on the issue too! I appreciate the links to the plugboard posts and think they'll be useful when I eventually get around to tinkering with it. You were also right about this...
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I may be able to help with this one. Have you tried changing the default "by Added Order" to "by Author" when viewing special Collection "All by Author". The book order doesn't change but the alpha strip appears. 
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You seem quite knowledgeable about the 650. Would you mind if I ask you 2 more quick questions that stemmed from that response?
1. I got the alpha strip to appear in the special collections (both title and author), but once I open a book or navigate to another screen, the sort is lost. Do you know if there's any way to change the default sort for a collection, or does it always have to be in "Added Order"?
2. What purpose does the Purchased Books collection serve? I tried loading in some DRM'ed eBooks I purchased (using both ADE and Calibre) and never saw anything in that collection. Does it only add books to it if they were purchased from the Sony eBook Store? Or maybe only if they were added through the Sony Reader software?
Thanks again for the help!
