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Hi, DiapDealer, and thanks for your response. I think when I originally put the files on the Kindle I selected them all and dragged them to the "device" icon on the Calibre menu bar. So I've just tried the alternative approaches. First I used "Send to device", only to have the same result. Then I took the "Save to disk" route and then repeated the "Send to device" step, but unfortunately it still hasn't worked. I'd really appreciate any further thoughts that you and others might be able to offer. This is so frustrating!
Alison
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