|
Hello,
This is my first post and I hope this may help you. I had a similar problem trying to download the two free kids books that came with the Nook Color, "Richard Scary's Colors" and "The Elephant Child". I sent an email to tech support and they replied with a generic response with somethings to try and if that did not work to get back in touch with them. Well, the thing they suggested and that worked for me was to go to settings - Device Info - Erase & Deregister Device. Then I had to re-register the device and the books appeared with all the others I had received from B&N. Of course I had to set up my device again to my liking but I had not really done all that much to it yet.
I hope that helps you.
Eric
|