Folks, my PRS-500 appears to be frozen.
I hadn't used it in a couple of months, since getting a PRS-505, and when I looked at it I found a message indicating that the battery had expired. There was also some display garbage on the screen.
I plugged the unit into a USB port for a few hours to recharge it, and when I disconnected, I saw the usual "Starting up..." screen. But that's as far as it got. No controls work, and the reset button in back is ignored. When it's plugged back into the conputer, the DocuDesk PRS Browser (Mac software required to use a PRS-500) says there's no reader connected.
It's been this way for hours--still displaying the "Starting up..." screen--and nothing I do will make it respond. Since the battery isn't removable, I can't power-cycle it. Before I resort to disassembly, does anybody have any suggestions to jog this thing out of its coma?
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