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I am not sure what edition of the desktop Borders AU is using, but the 1.8 that was released in Canada for Kobo has taken care of the sync /bookmarking problems that were once so common. You may have to wait this out, if you are not yet able to get the current desktop.
Does anyone else share your Borders account? Having two people syncing can confuse things, for sure, as the sync mechanism doesn't know that person A is on page 87 and person B has finished the book.
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