Thread: Wht cant I log in to Bookeen?
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Old 12-27-2007, 01:48 PM   #19
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by bob_ninja View Post
WARNING! When ordering from Canada DO NOT USE UPS GROUND SHIPPING!!!!

Both UPS and FedEx ground shipping charge an extra "broker fee" which is often around $50 or more. This is on top of taxes and the shipping charge!

My stubborn wife order a light for my Cybook, value around $40 and was charged around $40 broker fee!?!?!?! I think it was UPS Ground. I told her not to order anything via UPS Ground, but .... sigh

I can confirm that Bookeen used FedEx Air which DID NOT charge any extra fees (besides shipping fee and standard Canadian GST/PST).

So NAEB should make sure to offer alternatives to UPS Ground, such as USPS ground say.

Yikes! Thank you for the heads-up! We will add that option - maybe change things around.

Derek
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