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Old 12-27-2007, 11:27 AM   #39
cmbs
non-believer
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Posts: 384
Karma: 713
Join Date: Dec 2007
Location: USA
Device: Cybook Gen 3, JetBook Lite
It's not too many devices on the usb. I only have a camera and a pen drive, and now the cybook. I did go and delete hidden devices. Mostly it was the unknown device listed a bunch of times. It didn't help.

It's not the uhci/ehci either. I found out what that means and I have them both on windows.

I have been searching the internet for an answer and have been trying random things I find that people claim worked for them and I decided that was pretty stupid when I don't know what I'm doing and how to undo it and I could really do some damage to my system. Like I said, I'd rather not have to reformat and reinstall again any time soon.

Most of the stories I am reading are not like mine. People had devices that worked and suddenly nothing works. It's a more generic system problem. But my other devices still work perfectly. The problem is only with the cybook (and whatever it alone requires that I don't have), not the hub.

For the record, bookeen has not written back.

If you buy a product and it doesn't work and you write to the company saying so - they need to write back. I don't care if they ultimately have the answer or not. They need to respond and show some concern. If I hadn't found the linux cd, I'd be wanting a refund for a $350 product I can't use. I am extremely disappointed in bookeen. I have never ever been ignored by a vendor before, and at the same time, rarely spend this kind of money on a product. Extremely disappointing. They're going to end up with problems related to their complete lack of customer service.
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