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Well, since my initial contact with Karel (here and immediately afterwards in the Irex forums), I have had no word from Irex at all other than a message from one of their engineers saying if I don't pay up by next week, they are going to send my device back to me (now with a broken screen and not just a single line out error). Feels a little bit like extortion at this point, especially since the iliad was working okay before I sent it to them.
As EdwardH points out, they are extremely uncommunicative. I am kind of back to square one since not even Karel is replying to my messages.
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