Quote:
Originally Posted by delphidb96
CMBS...
I think you're missing my point. If you *CAN* see the Cybook when you use the Puppy Linux distro - and I'm not saying you should attempt to switch over permanently - then the problem does *NOT* lie with the Cybook but with your installation of Windows XP. As I'm not there and cannot root around in your computer, I really don't know where the problem lies on your system, but it's in there, not the Cybook. If it were in the Cybook, you'd have been unable to see the Cybook when you ran Puppy Linux.
However, the real issue is how and how soon we can get your WinXP os to recognize the Cybook. And we'll keep trying to offer you a options that will lead to a solution.
Derek
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I'm not missing the point. There is something lacking in my windows os that is required by the cybook to work correctly. It's not required by any other hardware or software I've ever tried to use (hardware usually comes with any extra software necessary to run), but it's required by the cybook. The makers of the cybook know what their device requires. They should have minimum requirements on their site so that a person doesn't spend a fortune on a device that won't work with their system. They should be able to offer suggestions as to how I can correct this problem.
They advertise that it works with windows xp. I have windows xp. It's not working on my windows os. Thus obviously "windows xp" is not what is required, but rather something more specific that some versions of windows xp may be missing.
You are not going to convince me that bookeen shouldn't be busy trying to help me solve this. Because they should.
If nothing else, I require a reply from them to return it and get a refund.
Am I really supposed to reformat and reinstall windows? What if I do and it still doesn't work? I just did it December 3. I looked up the date. This
is a fresh installation, and I've had no other problems with it. It's running very well.
The happy news is that I did what was logical, went back to the linux os and tried to figure out how to move files around and I did figure it out, so I do have my own books on my cybook and the multitude of demos are gone! Obviously this is a huge relief.
(For anyone who wants to know: menu - filesystem - media utility tool)
At the same time, I shouldn't have to use a different os to move my freaking book files.
I did notice this in linux's "usb viewer" and I have no idea what it means, maybe someone here understands this stuff better than I do. Possibly it's significant, possibly it isn't.
Most of the usb devices are under UHCI host controller, but the cybook is under EHCI host controller. Is it possible I'm missing that? How would I get it to add to my system?
Thanks again for everyone's help. It really does mean a lot to me.