Thread: Cybook not recognized by computer
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Old 12-26-2007, 01:24 PM   #33
delphidb96
Wizard
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by cmbs View Post
Yes I have tried the troubleshooter. Yes I have tried updating the driver. Yes I have tried disabling and re-enabling. I have tried everything I could think of or have seen suggested.

Bookeen has had time to write back to me, I figure it's late afternoon in France by now. I wrote to them on the 24th. I think I am most frustrated right now by their lack of response. That is a lot of money to send to people who can't be bothered to respond.
CMBS...

I think you're missing my point. If you *CAN* see the Cybook when you use the Puppy Linux distro - and I'm not saying you should attempt to switch over permanently - then the problem does *NOT* lie with the Cybook but with your installation of Windows XP. As I'm not there and cannot root around in your computer, I really don't know where the problem lies on your system, but it's in there, not the Cybook. If it were in the Cybook, you'd have been unable to see the Cybook when you ran Puppy Linux.

However, the real issue is how and how soon we can get your WinXP os to recognize the Cybook. And we'll keep trying to offer you a options that will lead to a solution.

Derek
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