Quote:
Originally Posted by delphidb96
Part of the problem is there is no real 'systems' requirement. If you've got a computer with free USB ports your computer should recognize the Cybook - and the SD card if inserted - as a USB Mass Storage Device. And I fully sympathize with you on your problem. I remember when I flubbed the 0.91-0.98 update by accidentally jogging the SD card during update. The few days needed to get a new update file to me was the most frustrating I've had to endure with my Cybook.
Right now I've got Device Manager open and I'm seeing my Cybook as a USB Mass Storage Device. When I double-click on that, I get a dialog with three tabs, General, Driver and Details. On the General tab I see that it tells me that the device is working properly. I also see a button labeled 'Troubleshooting' and a combo box to enable and disable this device. Have you tried clicking the Troubleshooting button?
And if that doesn't work, have you switched to the 'Driver' tab and clicked on the Update this driver button?
Derek
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Yes I have tried the troubleshooter. Yes I have tried updating the driver. Yes I have tried disabling and re-enabling. I have tried everything I could think of or have seen suggested.
Bookeen has had time to write back to me, I figure it's late afternoon in France by now. I wrote to them on the 24th. I think I am most frustrated right now by their lack of response. That is a lot of money to send to people who can't be bothered to respond.