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MusingCoyote · 01-06-2011, 06:08 PM

So I finally got around to buying a few new books with my Nook, after rereading the books that I'd been reading when my old ereader broke a while back. I don't keep a lot of money on my card at once, just in case, so when I went to go checkk my balance, it was pretty obvious that I hadn't been charged for at least one (it later became apparent that I was only charged for the first one, it looks like.) and I never got a receipt for the last one.

I'm wondering if anyone else has experienced this?

B&N technical support machine(because I can't reach an actual person, and I don't fancy waiting on the phone longer that 90min anyway) says that there's an unusual amount of traffic because of the popularity of the NC, is it possible it's just taking THAT long to charge me for the books(I bought them several days ago), or is it maybe a glitch with rooting my nook?
I know I've read at least one or two posts from B&N employees/former B&N employees, and I figure maybe someone here will at least know something, and it's probably more productive than sitting on the phone, waiting for a customer service rep that may or may not exist.

01-06-2011, 06:08 PM	#1
MusingCoyote Member Posts: 21 Karma: 12 Join Date: Dec 2010 Device: Nook Color	Never got charged for Books? So I finally got around to buying a few new books with my Nook, after rereading the books that I'd been reading when my old ereader broke a while back. I don't keep a lot of money on my card at once, just in case, so when I went to go checkk my balance, it was pretty obvious that I hadn't been charged for at least one (it later became apparent that I was only charged for the first one, it looks like.) and I never got a receipt for the last one. I'm wondering if anyone else has experienced this? B&N technical support machine(because I can't reach an actual person, and I don't fancy waiting on the phone longer that 90min anyway) says that there's an unusual amount of traffic because of the popularity of the NC, is it possible it's just taking THAT long to charge me for the books(I bought them several days ago), or is it maybe a glitch with rooting my nook? I know I've read at least one or two posts from B&N employees/former B&N employees, and I figure maybe someone here will at least know something, and it's probably more productive than sitting on the phone, waiting for a customer service rep that may or may not exist.