Quote:
Originally Posted by jomaweb
I think you'll be more effective complaining to Amazon support, not this forum.
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Hello,
I am the owner of a Kindle DX Graphite in the UK which I ordered from
the US site. I would like to get a clear answer if possible to the
question of the 'end of life' for this product. I am a bit disappointed
that the Kindle DX Graphite has not been given the 3.0.x firmware, even
though it is a premium product and would benefit more from the PDF
enhancements currently available on the smaller Kindle. If the DX
Graphite is not updated then this will probably be the last Kindle I
will buy, simply because in 2011 I expect products to have decent
support from the manufacturer. My mobile phone for example has already
been updated twice on android, improving many features.
I think with colour e-ink on the horizon along with cheaper android
tablets, Amazons support for its product will really be the deciding
factor for hardware kindles.
Thanks
xxx xxxxxxx
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Hello,
I'm sorry the software update above 3.0 is only for the Kindle (Wi-Fi only) and Kindle (Wi-Fi + 3G) models. Thanks for your suggestion regarding color E-Ink on Kindle.
Customer feedback like yours helps us continue to improve the service we provide, and we're glad you took time to write to us. The Kindle Team will carefully review your comments.
Thanks for your interest in Kindle.
Best Regards
xxxx xxxxxxxx
Amazon.com
Ask and it shall be given to you, or not 