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Rich_D · 01-06-2011, 12:41 PM

I agree - I'd escalate this up the chain of command - maybe even stop at a store and talk to a manager. I know they say not to go to the store, but 3 faulty devices in a couple months is too much.

01-06-2011, 12:41 PM	#8
Rich_D Fanatic Posts: 581 Karma: 1314896 Join Date: Mar 2010 Location: Pittsburgh, PA USA Device: Android phone, Kobo Glo HD, nook ST with Glo (backup)	I agree - I'd escalate this up the chain of command - maybe even stop at a store and talk to a manager. I know they say not to go to the store, but 3 faulty devices in a couple months is too much.