Thread: Got it, hate it
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Old 01-05-2011, 03:43 PM   #5
DreamWriter
Books are brain food.
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Join Date: Nov 2010
Location: U.S.
Device: Paperwhite · Fire HD6/HD8/HD10 · Galaxy Tab A7
I'm sorry that you've been having problems with your Kindle.

Regarding 3G signal strength, I mentioned in one of your other threads that I didn't have a very strong (or reliable) 3G signal at first, despite being well within the coverage area on the maps. Be sure to call Amazon about that. Their technicians checked out my problem, did some magic from their end, and my 3G signal has been excellent ever since!

While you have them on the phone, you can tell them about the unintended purchases. They may be willing to give you a one-time refund. Obviously, you need to figure out how you're accidentally purchasing books, so you don't keep doing that. If we can help you with that, please let us know.
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