Quote:
Originally Posted by voracious71
I vote Kindle. Stay away from Kobo. The ereader itself is OK, but if you have any kind of a problem, they take forever to get back to you.
I returned mine and it took me about 3 weeks to see a refund. Numerous phone calls and emails were sent and never answered. I believe that if you are in Canada, you can get them at one of their bookstores. If you are in the US, Borders often gives you a hard time about giving your money back and online is really slow.
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To be fair, experiences on this front vary. my co-worker's kobo bricked on the firmware upgrade - he took it to a store (in Canada) and they exchanged it for a new one on the spot (which consequently upgraded him from an original to a wifi). Perhaps service is better in store than online.