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Not at all OP!
I started with the Kindle 2 - I thought it looked ugly, hated the clumsy look with the keyboard which I thought took up a lot of space but I had already tried and not got on with the Sony Touch so I was prepared to give the Kindle a chance.
It took me all of a few minutes to fall in love with the Kindle because I found that it was so easy to use. Loved the keyboard which is useful for searching, dictionary lookups, making notes, "typing" on the Internet etc. The fact I initially found it ugly was no big deal anymore.
The Kindle 3 is much better looking (in my opinion) and a wee bit smaller than the Kindle 2. I never notice the keyboard when I'm reading but I'm sure glad of the keyboard when I want to use it!
I think your Mum should give it a whirl especially if she's already familar with Amazon and how that works. Really the Kindle is a good device for non-techy users - the way it is all set up with the Amazon bookstore makes it pretty easy to get and read books.
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