Quote:
Originally Posted by peterbrian
Here's a way to track your package online, without the tracking number:
1) Go to www.fedex.com and select your country
2) Click "Track Shipments" beside the window for tracking numbers
3) On the next page, click "Alternate Reference" under "You can also track using"
4) On the next page, ignore account number, and enter the following in the Reference box (where XXXX is your 4-digit order number from Bookeen):
XXXX - CYBOOK
5) Put in your destination country and postal code in the appropriate boxes
6) click Track !
Good luck !  |
Not good news in my case, unfortunately. No joy from my order number, neither in the above-suggested format nor in any other feasible permutation that I could think of. So, I tried contacting Fedex by phone but, whether due to the time of afternoon or something else, all I could get was an automated system that insisted on having a waybill number (despite their website's claim that support was available 24 hours a day).
I'll probably try again tomorrow, but I'm highly sceptical of having any better luck then. Guess I'll have to keep my fingers crossed and hope that Fedex shows up on Monday. It would be nice to know whether someone needs to stay home all day, though, since we've got a ton of last-minute things to take care of. It would be worth it, if I knew that my Cybook was really going to show up.