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I agree with this.....Although Best Buy may have a better return policy (and I was tempted to get mine there).......I was impressed with the Nook stand they had set up at my semi-local B&N......I was in there 3 times checking out both the Nook Classic and NookColor.....the people they had at the kiosk, were very knowledeable, provided me with lots of info, and let me play with them......I brought my wife the time, when I finally bought my NC.....she thought I was very annoying......but the salespeople seemed happy with me....
Checking out numerous other Ereaders at Borders and Best Buy, was not a pleasant experiences....the sales people didn't seem to know much....and at BB there were kids playing with them, who had no business even touching them....The kindle DX was broken, the sony seemed to have issues......very discouraging......While at BB I think I may have known more about each device than the sales person.....
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