Quote:
Originally Posted by Paulius
They're a very stupid company. They should post this kind of stuff to blogs, or a mailing list. Can you imagine that we, the customers, have to rely on a third-party forum and read other people's posts to see what's up with our order. I've seen WAAAAY better service when buying some $10 electronic piece of crud, and we're talking here about an expensive product.
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Other companies that either have their own forum, or a third-party forum exists, have one of their employees participate in the forum and answer questions and relay customer concerns back to the company.