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I heard that a broken screen isn't covered by the Sony limited warranty. The reader only broke yesterday and Sony support is on holidays, so I'm not sure about this yet, but I'm not holding my breath. The warranty does not cover "accidental damage", and I have a feeling they will say the broken screen looks exactly like accidental damage.
Even to my eyes, it looks like that the screen is internally cracked due to pressure. It just mystifies me how and when this could have happened.
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