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It is wireless. I have tried four or five resets with the same result. The database is small and does not contain the contents for the free books (nor the default user for the books). I had assumed that I at least had it working fine without the free books but I realized that sideloaded books where not saving the page. This morning I tried another reset 9no luck) and then did another partial copy of contents from my wife's Kobo. I re-synced with my account and changed the default user entry in the database __deviceID to match my Kobo. Now I can see the free books but cannot open them (not authorized). However, the side loaded books work. At this point I will either take it back to Chapters or just delete the free books and go from there. Not sure which yet.
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