My wife got a Nook last May. It's 3G stopped working, so they sent her a refurb.
That one stopped charging, customer service had her dissasemble it to reset something physically and it worked again for a while.
Then it stopped reading books (even if it would do everything else, including downloading them). It would not even open books we had copied directly to it (that is, completely un-DRM'd books).
Then when customer service had me do a reset for this problem, it forgot it's serial number and it wouldn't do anything anymore.
So, they sent another refurb. As of today, it started having the "will not charge" problem.
My wife is rather ticked off at this history of problems, and we are going to try to get a complete refund from the company (if they can't get us one that works for more than two months after three tries, it's time to give up).
Has anyone else has similar problems with the Nook, or are we just having a run of bad luck?
What about with the Kindle?
What is the most /reliable/ reader today?