Thread: B&N Reader Nook not available internationally, options?
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Old 12-30-2010, 06:44 PM   #256
Care
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Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.Care has every book they ever wanted in electronic form on their reader.
 
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Posts: 659
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Join Date: Jul 2010
Location: Canada
Device: Kobo Aura and Kobo Mini, had a Nook, NOOKcolor, Nook STR.
Quote:
Originally Posted by latinojim View Post
Please, if anyone out there has a NOOK or NOOKcolor in Puerto Rico, I could really use your help. I got a NOOKcolor for the holidays with a bunch of accesories and a $50 egift card. I can't use the gift card or purchase books because I get an error that states I can not purchase ebooks because my billing address is outside the US. This is totally insane, my wife purchased all that with a credit card that has a Puerto Rico billing address! At no point was she even warned that people in Puerto Rico would have a problem purchasing ebooks. I called customer support a few days ago. The person at customer support told me that they are aware of the problem and are working on a fix. People in Puerto Rico should be able to buy ebooks. He told me to call back within a few days.

Called customer support again today. They say that there should be no problem with a Puerto Rico billing address. The rep had me try and change my billing address several times but each time the state field in the address kept disappearing on their end. I try to keep the country as United States since we are technically part of the US, but when I try that it says I have to change the country to Puerto Rico. I think this is where the problem lies. They either have to let people with Puerto Rico address choose United States as the country or add Puerto Rico as an authorized country to purchase books. I read on facebook that people from Canada are having similar problems. I was told that someone would contact me within 48 hours. I'll post again if I hear anything.
What if you just use a US address for your shipping and billing addresses? That is what most of us do.
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