Thread: Furious with Sony Service
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Old 12-20-2007, 12:18 AM   #74
recycledelectron
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Join Date: Dec 2007
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Quote:
Originally Posted by HarryT View Post
Simply that it's all too easy to completely inadvertently apply pressure or a twisting force to the screen which can fracture it.
Harry, that's the strongest argument ever for Sony replacing the PRS-505. Warranties usually offer a replacement if a product breaks under normal use. We refer to "manufacturing defects," when products break under normal use.

The Sony Reader is advertised as a portable device that lets you read books anywhere. It comes with a case that is implied to be sufficient to protect it. If you treat it like a book, it should survive.

If it is so fragile that the slightest pressure might break it, then it's not suited to being taken anywhere. It's more suited to being placed in a protective case marked "FRAGILE" and never removed from a lab. There should be warnings issued to not bump the table the Reader is on. Untrained users should not be allowed to touch it.

Andy
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