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Old 12-19-2007, 09:50 PM   #73
crusader666
Enthusiast
crusader666 began at the beginning.
 
Posts: 29
Karma: 11
Join Date: Nov 2007
Location: Palm Springs, CA
Device: Sony PRS-505; EB-1150
Sony Customer Service Says 505 Broken Screen Rare

Had to call Sony Style the other day regarding my 505 Reader because after reading all the "horror stories" on this board, I began to feel nervous that I had not purchased the "accidental warranty." Ends up my 30 days is up, and I can't purchase it.

All was not lost with my phone call to Sony, as I used my valuable time to "pick the brain" of the very nice customer service person at Sony. She said she was surprised about some of the talk out there about "how easy" it is for the 505 screen to be damaged. She said she hasn't heard of that being a frequent problem, and said if it were, Sony would have recalled the model. She said they have done it with items valued at $1,000+, so she wouldn't see why they wouldn't do it for a Sony product sold for $300.00.

In any event, if I ever travel with my Sony Reader, I will take no chances: it's being wrapped up in that super huge bubble wrap!

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τΏτ
Crusader
Palm Springs, CA
(Yep, that's my full legal name and
activism is my game!)
http://crusading4u.blogspot.com/
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