Quote:
Originally Posted by Antonieb
so.. the 14 till 18 december notice was plain crap ?... damn..
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I wouldn't go that far...many people with those shipping dates have, from what I can tell, either received their Cybook or it's in shipping right now. It's more probable that at the time of making that update, Bookeen believed to their best of their knowledge that they'd be able to receive sufficient additional units. We don't know what kind of projections they were working with from *their* supplier.
While I don't think that their customer support/timeliness in informing their customers has been everything that could have been, I also think that they're a relatively small company that's in large part depending on another companies ability to manufacture and supply and sometimes things are out of their control. The fact that Amazon is experiencing the exact same delay is probably pretty telling.
I suggest anybody who ordered while that notice was still up contact them and find out where their order is in process and how much longer it will be. And at that point decide if it's worth the wait or if it'd just be better off to cancel their order.