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Just randomly rebooted again and, once it came back up, my book restored to an earlier last read location. The wrong last read location issue doesn't always necessarily follow a reboot but it definitely happens whenever there is a reboot.
Both my and my wife's Kindles are now out of their cases and I just got off the phone with Amazon customer service. They couldn't have been better or more supportive. They've given us both full refunds and a $30 credit to our respective accounts. We're going to use them to order the lighted versions of the leather cover.
Way to go Amazon! This is why I've been dealing with this company for almost fifteen years and why I'll always keep coming back.
- Byron
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