Quote:
Originally Posted by kindlekitten
if you continue to have those problems outside of the case, then it is certainly a defective unit. doesn't happen often, but it does happen. Kindle support is over the top so you should have absolutely no problems getting it replaced if needed. also they ARE replacing those covers without any hassle so you should go ahead and do that now
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Thanks for the advice. I'll see how it does over the next several days. As far as returning the cover, I've heard everything from they're offering a full refund and they exchanged mine for the lighted version for no extra money, down to the more recent, they're only offering a $25 credit.
If they're only offering a $25 credit now, that seems sort of a rip off for something that's defective and was just purchased a couple of weeks before Christmas. Still, I guess I'll contact Amazon and let them tell me that before I stress out too much over what I've read in someone else's post.
After reading through all the unlit cover posts, I'm really not certain what I should do. I'm thinking I should return mine and my wife's regardless of whether or not we're having any issues yet or not. Still, these issues and posts go back long enough that it makes me wonder, if they're replacing them all, what the heck are they doing still selling them in the first place. You can go look on Amazon.com and still see them available for purchase. It seems sort of stupid to me.
Thanks guys.
- Byron