Thank you. Reader Library won't open on the laptop whether I have the Reader connected or not.
I didn't have ADE open, that's why I was so surprised that message came up.
I'm going to try uninstalling & starting from scratch. Need to check how to reset the reader. Have seen people refer to a soft reset & a hard reset. I presume it's a hard reset I need to do so I need to read up on how to do that
Really appreciate all your help
