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Old 12-27-2010, 06:44 AM   #1
mlewis78
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Posts: 910
Karma: 6449772
Join Date: Jan 2010
Location: New York City
Device: Kindle Oasis 2 (7"); HDX 8.9"; Ipad2
Sony reader froze on a page. Can anyone advise?

Problem now solved with reset, but I'll leave this up in case anyone else needs to be advised to use the reset hole at the bottom and/or read the MANUAL.

I was reading library epub book on my Sony PRS-350 two hours ago. Then it froze on a page and I could not turn pages forward or backward. It shows the dash in the circle next to the battery meter on the lower right corner. Battery meter looks like a full charge.

I can't do anything with it. It's still on that page with text, I can't go to the home page or put it to sleep. It doesn't go to sleep by itself. I hooked it up to the computer as if charging, but it's not charging but is stuck on the page of text. The computer doesn't recognize it; neither ADE nor Calibre recognize it. In the My Computer drive, it showed only as a drive that could not be opened. I've since ejected it from the computer safely, but it is still on the same page of text.

Isn't there a way to restart it? I tried holding the power button over for 30 seconds, but nothing changed.

Help, please! and thanks.

Last edited by mlewis78; 12-27-2010 at 06:55 AM. Reason: problem solved
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