MobileRead Forums - View Single Post - PRS-350 HELP! Error "Failed to download content (-2999)

trekchick · 12-26-2010, 12:50 PM

I repeatedly got the -2999 error when trying to download one particular library book. I got conflicting information from my web search on the error, so I couldn't fix it. I was able to retrieve the book when I tried again the next day.

I think it may have something to do with a timeout when Reader Library tries to verify the DRM with the server when it processes the .acsm file, but that's more of a guess than a real diagnosis.

If you can't download it later, contact ereadersupport@waterstones.com for help.

12-26-2010, 12:50 PM	#4
trekchick Lurker Posts: 226 Karma: 9245 Join Date: Dec 2008 Location: Walton, KY Device: Sonys and Kindles and Nooks, oh my!	I repeatedly got the -2999 error when trying to download one particular library book. I got conflicting information from my web search on the error, so I couldn't fix it. I was able to retrieve the book when I tried again the next day. I think it may have something to do with a timeout when Reader Library tries to verify the DRM with the server when it processes the .acsm file, but that's more of a guess than a real diagnosis. If you can't download it later, contact ereadersupport@waterstones.com for help.