Thread: Furious with Sony Service
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Old 12-18-2007, 05:01 AM   #70
astra
The Introvert
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Posts: 8,307
Karma: 1000077497
Join Date: Jan 2007
Location: United Kingdom
Device: Sony Reader PRS-650 & 505 & 500
Quote:
Originally Posted by HarryT View Post
I am absolutely not suggesting for an instant that anyone is deliberately lying.
But you are making a mistake by not considering that Sony techs might lie.

I am listening for many years to a BBC Three Counties The Stephen Rhodes Consumer Programme.

You would not believe how many of allegedly professional car dealers, PC techs, plumbers, kitchen retailers etc., actually lie.

I suspect that Sony techs could get a word from upstairs that whenever a reader with this type of failure shows up, they should say it was broken from inside. Maybe with a slight tap of a screwdriver to make sure. No one can prove it. Customer will pay.

There is clearly something wrong. With a new reader the amount of "broken" screen has rised dramatically. Now I am afraid to buy one. It is a book reader, not a glass house. It is supposed to be durable enough for traveling. Maybe because they made is thinner, I don't know. Something is wrong, I believe.
Last edited by astra; 12-18-2007 at 08:37 AM. Reason: class/glass
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