Thread: Do you have any problems with SD cards in the Cybook?
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Old 12-17-2007, 05:06 PM   #2
delphidb96
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by diabloNL View Post
Because I'm reading more and more about people that are having problems with SD cards in combination with the Cybook Gen 3, I thought it would be a good idea to start a poll to get an overview on how big the issue is.

This is strange because Bookeen has, today, responded to a querying email I sent in stating they *do* test. I'm now posting the response I got from Bookeen.

**********************************

Hello Derek,

Sorry we have been a bit unresponsive on the issues raised by our customers and I hope that we will enhance this part of our company very fast.

We follow very closely these issues, the SD card problem is very annoying and we try to understand form where it can come from and how. In theory, it should not be possible, at least just after receiving the device because we always test the SD card reader.

The Library frozen issue, is also under investigation. We will clearly answer all these issues. And we will leave no one with a defective unit. We have been clearly surprised by our success and we are strengthening our support team to answer these questions and offering a good service support.

Regards,

Michael
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