Thread: Reader Support
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Old 12-17-2007, 02:29 PM   #3
delphidb96
Wizard
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Posts: 2,999
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Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by JSWolf View Post
Did you email support@bookeen.com?

Any of the other addresses seem to be ignored.
Not to presume that my opinions have any greater 'weight' with Bookeen, but I've just sent them an email for both the SD card issues and the 'frozen at the Library' problem. We'll see if my email prods a response.

I tend to believe they're hustling like crazy to get all the current orders for which they have received devices fulfilled and that may be why there appears to be a delay in handling support issues.

Derek
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