Thread: Borders sent me the wrong book - what to do?
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Old 12-23-2010, 03:03 PM   #9
KenJackson
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Quote:
Originally Posted by fnord123 View Post
..., they finally understood, and gave me a Borders rewards credit equal to the book purchase price.
YEA!!

Maybe one of their employees will see this thread and push for improvements in customer service.
They better improve, if they want to survive.
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