I hope someone here can help me. I just purchased a new Sony Reader PRS-950 and was unable to sync it to my Reader Library. I called Sony Support and the tech remoted into my computer. He reinstalled the Reader Library software and deleted all the books I had except for the ones I bought from the Sony Reader Store. This is over 700 books that I had from Google Books, Project Gutenberg, my school assignments, and others. It took me years to build up this library and now it is all gone. Sony cannot, or will not, help me with any books that I did not purchase from them.
I have an external hard drive that backs up using Apple's Time Machine (I have a MAC). When I use it to restore my Reader Library, the books are still missing. Is there any way to recover these books? I'm so upset with Sony that I am returning the reader, but I would still like to access my digital library using another device. Any suggestions will be appreciated.
