Quote:
Originally Posted by Lyn2012
I dont know why but that has never worked for me, nothing happens at all. I have always deauthorised readers by performing a hard reset. This has worked for both 300 and 350 readers.
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That will remove authorization from the reader, but it won't remove it from Adobe or Sony's list of authorized devices.
I did that on a PRS-900 that I sold and then the new owner couldn't authorize it. I wound up calling Sony for support and they manually removed it.
On the Adobe sign-in page (below) there's a link to contact customer service. I'd use that. If you have another Adobe ID, they can even merge it with the old one.
http://www.adobe.com/cfusion/members...n_us&nl=1&nf=1