Quote:
Originally Posted by JCKobo
Some simple questions:
- Is your reader plugged in and detected by the app? (i.e. you see it in bottom left corner of the app window)
- Are you in the library view? (i.e. not on the sign in page, or in the store?)
And, of course, are you on Windows? Not you're on a Mac you need to press Command instead of control.
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I also cannot start the upgrade process. No prompt to upgrade, nothing happens when I press the key combination.
- Reader is plugged in and detected
- I am in the library view
- Using Windows XP SP2. Pressing CTRL + Shift + U.
Currently running 1.4 firmware on the reader, version of the Desktop software is v1.8