Thread: Sony Outlet?
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Old 12-16-2007, 05:51 PM   #10
craigiecito
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craigiecito began at the beginning.
 
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Join Date: Dec 2007
Device: prs-500
sony reader

I had the ebook , prs 500 for exactly 100 days and the screen broke. Sony advised me that it was my fault and charged me 185.00 to fix it. I had it exactly 38 days and the screen broke again. I treated this reader like a new born baby, like fine crystal and now they are telling me that they want another 245.00 to fix. I am so mad I could spit. Although this is a wonderful idea and I love the reader, sony is terrible about customer service. I would recommend not to buy this product. Sony does not have intregity with its customers. thanks craig
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