Thank you so much, your suggestion worked perfectly and now I am a very happy person. Being from Australia I get frustrated quickly having to call the support number, time difference is an issue when you don't want to hang on for long periods at night. I ran an upgrade as suggested on my borders account but didn't think to sign in/out of my account to get it to activate so thanks for this option that's obviously all that was needed.
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Originally Posted by dmacmart
I had this happen - what I had to do was log out of my Kobo account on my desktop and then log back in, and then Sync. Hope it works for you.
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